CUES Webinar Series

Presenter: Eric Sebring, Technical School Administrator

Video recorded on Wednesday, November 6th, 2024.

In this webinar, Mr. Eric Sebring will take you thru a short course to help you understand basic electronics, meters, and maintenance when dealing with your K2 Truck.

Presenter: Eric Sebring, Technical School Administrator

Video recorded on Wednesday, Setember 25th, 2024.

In this webinar, we will take a comprehensive look at the systems that make up the K2 Truck and understanding the individual systems of the truck and how they work together as a whole.

Presenter: Pierre Mikhail, Growth Product Manager

Video recorded on Wednesday, May 15th, 2024.

Continuing with our webinar series, please make plans to join Mr. Pierre Mikhail, Growth product Manager, for the "Improve Productivity of Sewer Inspections with QZ3 Pole Camera System" webinar on May 15th.

In this webinar, you will learn about the benefits of using a Zoom camera to prescreen pipelines and how QZ3's unique features enhance those benefits with the following features:

• Swappable batteries (no need to stop working to charge the camera head)
• Videos saved in camera head. Videos saved on tablets are susceptible to Wi-Fi signal interference creating choppy video
• Integrates with GNET using a 100 ft Wi-Fi extender – control all Basic or Advanced camera functions from the truck office and do onsite pipe reports.
• Minimize setting up incorrect CCTV crawler by prechecking the condition of the pipe first.

Presenter: Eric Sebring, Technical School Administrator

Video recorded on Wednesday, December 6th, 2023.

Continuing with our webinar series, please make plans to join Mr. Eric Sebring, CUES' Technical School Administrator, for the "Lateral & Mainline Probe (LAMP II) Frequently Asked Questions" webinar on December 6th.

You've got questions. We've got answers! For this webinar, we've compiled the most frequently asked questions we've received on our CUES Lateral and Mainline Probe (LAMP II) and our in-house expert, Eric Sebring, will be providing the detailed answers.

Presenter: Stuart Rome, Grout Business Development Manager

Video recorded on Wednesday, November 15th, 2023.

The EPA in its 2010 Report on Condition Assessment of Wastewater Collection Systems states, “The U.S wastewater collection system is recognized as being in poor condition and in urgent need of condition assessment and rehabilitation.” One long-used yet sometimes overlooked trenchless technology is grouting. In this grout basics webinar, you will learn:

• What is grouting
• What grouting prevents
• How grouting works
• Grout’s long-term benefits
• Equipment you’ll need

Presenter: Eric Sebring, Technical School Administrator

Video recorded on Wednesday, Agust 16th, 2023.

This webinar is designed to walk you through a step by step process for the re-termination of the CUES LAMP II brown cable. We will show you how to disassemble the chamber and then how to do a cable end termination after the cable has been cut.

Presenter: Pierre Mikhail, Director, Manhole Inspection Division

Video recorded on Wednesday, July 12th, 2023.

This webinar is designed to explain that repairing, the rehabilitation, and the replacement of manholes are large expenses for sewer utilities. The consequences of manhole asset failures are significant and may impact the proper function of sewers resulting in sewage leaks or overflows. Sewer utilities can reduce operation and maintenance costs by implementing a routine underground inspection program that identifies defects and safety issues before an asset fails.

This presentation will cover the importance of detailed manhole inspections to document a sewer system and then subsequent less detailed inspections. We will also present how this data can be used to reduce costs and risks.

Presenter: Edwin Esperanza, Technical Sales Consultant

Video recorded on Wednesday, June 28th, 2023.

This webinar is designed to explain a high-level overview of CUES’ Defect Coding Services with AI. We will be covering our unique process flow which helps maximize efficiency, the prerequisites needed on the customer’s side in order to get started with this service, and the deliverables that can be expected by the customer once the data has been coded by our AI Service.

Presenter: Nino Rivas, Software Sales Manager

Video recorded on Wednesday, June 14th, 2023.

In this webinar, Nino Rivas will present the latest and greatest software and service releases and enhancements for increasing efficiencies, streamlining operations, and minimizing errors and reworks. You don’t want to miss this one. Aways evolving to meet the needs and wants of our clients, the CUES Software Division continues to hit it out of the park with our GraniteNet Asset Inspection & Condition Assessment Software. 

Presenter: Rob Coccia, Mid-Atlantic Regional Sales Representative

Video recorded on Wednesday, March 15th, 2023.

This webinar is designed to go over a basic and brief guide to Trouble Shooting your CUES TV Truck. You will learn the fundamentals of identifying what is wrong with your equipment and what actions to take to try and repair it.

Presenter: Edward A. “Digger” Diggs, Business Development Manager

Video recorded on Wednesday, January 18th, 2023.

This webinar is designed to learn how sonar can be added to your existing CUES unit and help reduce cleaning time in 18” and above pipe, while inspecting below the water line, along with the ability to inspect your 8” and above siphons. Sonar is the product used to insure maximum capacity.

Presenter: Eric Sebring, Technical School Administrator

Video recorded on Wednesday, December 14th, 2022.

This webinar is designed to help significantly reduce unplanned downtime. This handy diagnostic kit includes tools that are indispensable at remote sites for electrical issues, troubleshooting, and repair. Use the REDI kit, along with your CUES technical staff, and take troubleshooting and support to the next level! Get up and running quickly and GO THE DISTANCE with the CUES REDI Kit!

Presenter: Eric Sebring, Technical School Administrator

Video recorded on Wednesday, November 16th, 2022.

This webinar is designed to help you understand the CUES OZIII camera light repair and rebuild. We will give a detailed overview of the camera light heads and how to best repair them when needed.

Presenter: Eric Sebring, Technical School Administrator

Video recorded on Wednesday, September 14th, 2022.

This webinar is designed to help you understand the CUES OZII camera light repair and rebuild. We will give a detailed overview of the camera light heads and how to best repair them when needed.

Presenter: Eric Sebring, Technical School Administrator

Video recorded on Wednesday, August 17th, 2022.

This webinar is designed to help you understand the tear down and rebuild of your CAT pumps due to failures caused from wear or chemical issues. We will show you how to take them apart and what seals should be replaced. Also, how and when to do maintenance on the pumps to extend the life and to keep from having heat related issues with the pumps.

Presenter: Edwin Esperanza, Technical Sales Consultant

Video recorded on Wednesday, July 13th, 2022.

In this webinar, you will receive a high-level overview of our GraniteNet Core product. We will cover our two different UI's (Basic & Advanced), our Third-Party Systems (ESRI & Work Order Management), newer specialized modules (WebGPS, Streaming Video, Prescriptive Planning, and Scheduler), Customization, and the benefit of having one central point that the data syncs back into.

Presenter: Saul O. Iglesias, Senior Product Specialist/Software Sales

Video recorded on Wednesday, June 15th, 2022.

In this webinar, you will learn how our sewer inspection software, GraniteNet, can be used to implement a plan for the evaluation and predictive analysis of faults. GraniteNet incorporates GIS maps, workflow processes, and new technologies, like side wall scanning and 3D point clouds, to quickly add observations, assign ratings, calculate scores, and determine the useful life of the infrastructure. You will also learn how the software can facilitate the use of coding standards and optimize operator training to maintain information quality.

Presenter: Stuart Rome, Grout Business Development Manager, CUES Inc.

Video recorded on Wednesday, May 18th, 2022.

The EPA in its 2010 Report on Condition Assessment of Wastewater Collection Systems states, “The U.S wastewater collection system is recognized as being in poor condition and in urgent need of condition assessment and rehabilitation.” One long-used yet sometimes overlooked trenchless technology is grouting. In this grout basics webinar, you will learn:

• What is grouting
• What grouting prevents
• How grouting works
• Grout’s long-term benefits
• Equipment you’ll need

Presenter: Edward A. “Digger” Diggs, Business Development Manager

Video recorded on Wednesday, April 13th, 2022.

In this webinar, you will learn how private laterals age, just as sewer mains do.  They can develop leaks, become clogged by fats, oils and grease, become cracked by roots, and compromised by unintended intersections of utilities. This situation can lead to sewage spills, I&I leading to overflows, ex-filtration, and potential explosions, threatening public health and the environment. Defective sewer laterals can affect us all. This webinar will take a look at inspecting laterals utilizing various CUES systems as well as our GraniteNet software

Presenter: Zach Dotson, Regional Sales Manager

Video recorded on Wednesday, March 16th, 2022.

In this webinar, we will be covering the new CUES Currahee Cutter, our first standalone cutter. The Currahee specializes in lateral reinstatement, but can also be used for grinding and clearing any debris needed for pre-lined pipes. Come learn how the Currahee can help you Go the Distance!

Presenter: Jake McLean, District Sales Manager, Northern Florida
CUES LOCK Product Manager

Video recorded on Wednesday, February 16th, 2022.

In this webinar, you'll receive an overview of the CUES LOCK structural repair sleeve. Topics covered will include the history, intended applications, construction and installation procedure of the product.

Presenter: Pete Monday, Operations Manager
CUES Mapping Services / Pipeline Inspection Partners Corp.

Video recorded on Wednesday, January 19th, 2022.

In this webinar, you will learn about how our CUES Mapping Services technology collects 3D - Positional Data and the varying methods of advancing the technology through pipeline/conduit structures in order to obtain pipeline location, potential defects, and angular changes.

Presenter: Keith Morin, Area Sales Manager, CUES / SPX / PEARPOINT - Portable Product Group

Video recorded on Wednesday, December 15th, 2021.

In this next of the series of webinars presented by CUES, you will learn about the Why, When, What and How to inspect various sewer systems.

Presenter: Nino Rivas, Software Sales Manager

Video recorded on Wednesday, November 17th, 2021.

In this webinar, you will learn about the CUES GraniteNet next-generation infrastructure inspection and decision support software for water, wastewater, stormwater and municipal public works asset management. We will highlight how our new technology will assist in providing the most effective process through speed of transfer, accessibility of data, and an application that provides analysis of data.

Presenter: Pierre Mikhail, Director, Manhole Inspection Division

Video recorded on Wednesday, October 13th, 2021.

In this webinar, you will learn about the CUES SPiDER 3D Scanner and the benefits of its ability to produce point cloud data. The SPiDER scanner is the only truly wireless, color manhole inspection technology in the industry with such a lightweight and compact form. It collects millions of 3D points during each manhole scan that provides engineering and survey quality information about manhole geometry and condition. Information gathered can be used for structural assessment, pre-and post-rehabilitation analysis, hydrological surveys, and for general condition assessment.

Presenter: Larry Corkill, Regional Sales Manager - Canada

Video recorded on Wednesday, September 15th, 2021.

In this webinar, you will learn about the CUES Micro Pan & Tilt Inspection Camera. Designed to work with the CUES LAMP II Lateral Launcher, as well as our MPlus+ XL Push System for mainline pipe inspections, this camera can navigate tight turns in the smallest pipes with ease!

Presenter: Don Hubbard, Upper Midwest Regional Sales Manager

Video recorded on Thursday, August 11th, 2021.

In this webinar, you will learn the basics of sewer inspection and an overview of the CUES Sewer Inspection Product Line. From cameras, transporters, manhole inspection equipment, grouting equipment, customized vehicles, as well as sonar, lidar, and laser profiling for those requiring more detailed inspection data, CUES has the equipment to help you GO THE DISTANCE on any job, big or small!

Presenter: Matt Olson, Southwest Sales Manager

Video recorded on Thursday, June 17th, 2021.

CCTV inspection equipment is essential in the process of maintaining aging infrastructure. Investing in the equipment has proven to save municipalities millions of dollars while reducing the amount of catastrophic failures. Traditional methods of CCTV inspection include analog pan and tilt cameras, requiring the operator to stop during inspections to locate observations and enter that observation/defect into asset management software.

Presenter: Adam Baker, Mid-Atlantic Sales Manager

Video recorded on Wednesday, April 14th, 2021.

Today’s pipeline inspection transporter market has advanced from a few basic models to a large array of options, each uniquely configured for almost any application. This can be a blessing and a curse for buyers since finding the right transporter among the many choices can require careful research and consideration. In this webinar, you will learn about the most important issues to consider when determining the ideal transporter and the many options CUES offers to help you Go the Distance.

Presenter: Keith Morin, Portable Product Sales Manager

Video recorded on Wednesday, March 10th, 2021.

This webinar will feature a simple, straight forward, introduction & description of the CUES C550c Portable Pipeline Inspection System capabilities, as well as a comprehensive overview of the equipment, accessories and options. Join us for a discussion of the C550c's market placement and why this system provides the ultimate portability, modularity, and simplicity of operation.

Presenter: Mark French, Grout Equipment Product Manager

Video recorded on Wednesday, February 10th, 2021.

Grouting (or Test & Seal) was the most popular method to reduce I&I because it was very cost effective and its useful life and ROI were very high. Today, NASSCO ICGC encourages grouting and lining where applicable. By doing so, our industry is seeing a resurgence in grouting coming back to being a mainstream choice by utilities and their contractors. Learning to grout and operate the mechanical controls, analog gauges and manual timing made grouting complicated, and in some instances, a reduction in grouting material being delivered and premature point failure occurred.

CUES designed an electronic grouting control panel because of industry complaints of a steep learning curve and high turnover. The training was just too in depth and only technicians with a “certain finesse” could operate the old mechanical systems. The CUES Easy Grout electronic panel uses the same process but incorporates new technology.

Presenter: Al Milley, Reginal Sales Manager

Video recorded on Tuesday, January 14th, 2021.

With over 2.5 million miles of pipelines, over 800,000 miles of public sewers, and 500,000 miles of private lateral sewers in the US alone, the importance of lateral inspection for dangerous gas line cross bore detection, pipe defects and structural issues can't be stressed enough. Learn how the CUES lateral-launching system can simultaneously perform mainline (up to 1,000 ft.) and lateral (up to 150 ft.) pipeline inspections with pan, tilt and zoom capabilities.

Presenter: Edward A. “Digger” Diggs, Business Development Manager
Presenter: Adam Slifko, Business Development Manager

Video recorded on Tuesday, December 1st, 2020.

Utilizing new technologies of Multi-Sensor Inspection, LiDAR, Digital Cameras and Sonar, municipalities have been able to make informed decisions regarding the Remaining Useful Life (RUL) of their systems. This presentation will look at the advances in multi-sensor technologies, both 2D and 3D, along with digital "fish eye" cameras vs. analog "fish eye" cameras, Sonar for determining capacity, and LiDAR vs. Laser Profiling.