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HD Video System Software Updates

Download the Current HD Video System Update

Instructions to update CUES' K2:

1. Take K2_prime_FW_02.03.tar.gz and move to root of a flash/thumb drive.
* note this file must be at the top level of the flash drive, it cannot be in a folder on your flash drive.

2. Insert flash drive into K2 Prime unit with the application running.

3. Take a picture of the Equipment Configuration screen. The upgrade should restore all of these values, but in the event that it does not, the picture will enable resetting these values to their proper settings.

4. Activate "Administrator mode" on the K2 by using the tab key to highlight "Speaker on/off". Once the cursor is on "Speaker on/off" press "ctrl" + "alt" + "a". A message should appear at the bottom of the screen stating that administrator mode has been activated.

5. Tab back up to confirm that the configuration is correct and launch the system.

6. Once the video appears on the screen press the "ESC" key to enter the menu.

7. Navigate down to "Copyright Screen" and press "Enter".

8. Once on this screen press "ctrl" + "alt" + "u" to begin the update.

9. Once the equipment configuration screen appears again the update is complete.


Instructions to update a DEC computer:

1. Take cues_dec_update_v23.cpkg and move to root of flash drive.
2. Insert flash drive into DEC with application running.
3. Wait 30 seconds.
4. Remove flash drive from DEC.
5. Reboot DEC.

Note: both files can be on the same flash drive to save time. Please update the K2 prior to updating the DEC.

 

HD Video System Firmware Update DECv23_K2'v02.03 (4.5 MB)