Skip to content

C550c Software Updates

Download the current C550c Software Updates

Instructions for CUES flexitrax C550c software updates:

This page provides software downloads for the CUES C550c controllers. It is important to use the latest software before conducting your next survey as software updates offer enhanced performance and improved stability.

Controller Software Updates are free of charge. C550 Controller Software version:

Check your controller’s current software version. On the controller, select Settings > Maintenance > Software versions.

If the version above is newer than the one on your controller, follow these steps:

  1. Download the software update from the link below.
  2. Locate the downloaded file and double click on the filename or icon to extract the update file
    dvc2-<n.n.n.n>.rdu where <n.n.n.n> is the controller software version.
  3. Copy the dvc-<n.n.n.n>.rdu file to the root of a USB memory stick.
  4. Power off the controller.
  5. Insert your USB memory stick into your controller.
  6. Connect the controller to the mains power supply and power on.

    Caution: Always connect the controller to the mains supply before updating the software. This ensures a reliable power source.

  7. On your controller, select Settings > Maintenance > Software Update and follow the on‑screen instructions.
  8. Wait while the controller updates the software. This process may take several minutes.

    Caution: Do not switch off the controller or remove the USB memory stick while the upgrade is in progress. Interrupting the upgrade may leave the controller inoperable.

  9. When the update is complete, the controller prompts you to restart. When the controller restarts, the update process is complete.
Controller Software Updates are free of charge.

New Features, Enhancements and Improvements ...

  • Added capability for service centers to remotely disable the WiFi option if requested
  • Added remote support capability option, enabling direct access to customer control units if requested
  • Improved “company logo” import functionality
  • Improved compatibility with Wincan relating to inclination unit selection (percentage/degrees)
  • Enhanced diagnostic logging for powered drum and tractor performance analysis
  • Increased storage capacity for diagnostic logging data
  • Improved Dutch language translations

C550 Controller Software (383 MB) 

Interested in Learning More?

CUES is all about customer service. We’d love the chance to prove it to you. For innovative pipeline inspection technology for your sewer, wastewater and stormwater needs, contact us today.

Fill out the form to download our current catalog and a CUES representative will contact you promptly.

Thank you for your interest in CUES.